Global leaders forum, Los Angeles

Compass: Shaping future of catering

Group sharing best practice

Compass is the world’s largest contract catering and hospitality group.

Rising consumer expectations – healthy-eating and a hunger for unique experiences – combined with a shift to more flexible working patterns, and digital transformation in food processing and supply chains, requires agile, entrepreneurial leadership across the group.

The challenge – to transform a culture born from mass service and standardization to embrace new technologies, new business models and development of more personalized , inspiring, food and dining experiences.

The solution – a technologically engaging conference in LA, exposing 380 of the group’s leaders to new ideas and experiences – including advances in robotics, AI and data analytics, transforming the Compass proposition.  Multi-layered projection mapping provided a super-immersive platform to present the latest innovations.

The result – 96% delegate satisfaction. 325% increase in new peer to peer connections; key to greater internal collaboration and knowledge sharing.


Compass Group Leadership Events are produced by Line Up, a Shelton Fleming company, specialising in business transformation events.


Further reading